Customer Support & Success Specialist
Warehance · vía remoteok · Junior
$9.287.000/mes
US$50k–US$70k/año · al dólar cripto de hoy ($1.592)
🇦🇷 Sí, aplica para Argentina
No declara restricción geográfica ni de residencia; contratan worldwide y pagan en USD.
✦ Resumen en castellano
Warehance busca un especialista de soporte y éxito del cliente para resolver problemas técnicos y operacionales de usuarios de su sistema de gestión de almacenes. El rol implica investigar incidentes, explicar información técnica, coordinar con producto e ingeniería cuando sea necesario, y acompañar clientes en el uso efectivo de la plataforma. Piden alguien analítico, orientado al detalle, cómodo con atención directa al cliente y con disposición genuina para aprender sobre logística, e-commerce y shipping. Ofrecen USD 50.000-70.000 anuales, modalidad remota (no hay restricción geográfica declarada).
Aviso original en remoteok
Customer Success & Support Specialist Warehance helps businesses manage orders, inventory, shipping, and fulfillment. Weâre looking for someone who is good with people, sharp with details, and enjoys solving problems . Youâll work directly with customers, investigate issues, answer technical questions, and help them run their operations. We care about getting the answer right and seeing problems through. What Youâll Do Solve customer problems involving software, warehousing, and shipping Investigate root causes and explain solutions clearly Help customers get more out of Warehance Work with product and engineering to resolve issues Own problems from the first question through resolution Who You Are Youâre analytical, personable, and technically capable. You ask good questions, notice details, and follow through. You donât need to know everything coming in, but you need to be willing and excited to learn . Our values: Integrity: Be honest, accurate, and accountable. Craft / Excellence: Care about the details. Do good work. Passion: Bring energy and care to what you do. Curiosity: Dig deeper. Understand how things work. Generosity: Be helpful with your time, knowledge, and attention. How to Apply Send your application to hiring@warehance.com . Youâre also welcome to include a short Loom or video. Completely optional. Keep it casual. We want to hear…
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