Licensed Customer Service Representative
Liberty Mutual Insurance · vía remoteok · Semi-senior
⛔ No aplica desde Argentina
Exige licencia de productor P&C (seguros) activa emitida por estados de EE.UU., la cual un argentino no posee ni puede obtener fácilmente; además, la restricción geográfica excluye ciertos estados, indicando un modelo dependiente de licenci
✦ Resumen en castellano
Liberty Mutual busca un Customer Service Representative remoto con licencia de seguros P&C para atender policyholders y agentes. Requieren licencia activa, 2+ años de experiencia en servicio al cliente, título de associate o 1+ año en seguros, y excelentes habilidades de comunicación. El entrenamiento es de lunes a viernes 9am-5:30pm EST; después trabajarás turnos entre 8:30am-10:30am EST con rotación de fin de semana. Ofrecen equipo, trabajo 100% remoto (necesitas internet 25Mbps+), pero NO contratan en NY, CA, AK, HI, NM o IL. El salario no viene especificado en el aviso.
Aviso original en remoteok
Description Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between Shift hours 8:30 am -10:30 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. License: Active P&C Producers insurance lice…
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