Customer Service Representative
Adaptive Teams · vía remoteok · Junior
🇦🇷 Sí, aplica para Argentina
No declara restricción geográfica ni exige residencia específica; contratan remoto para cualquier ubicación, incluida Argentina.
✦ Resumen en castellano
Rol de atención al cliente en una empresa de self-storage, enfocado en llamadas de subastas (inbound y outbound). Necesitás experiencia en call center o atención telefónica, comunicación clara, manejo del estrés y conocimientos básicos de CRM. Es 100% remoto, con bonificación por fines de semana y entrenamiento incluido; la ubicación oficial es El Salvador pero no hay restricción geográfica explícita para aplicar.
Aviso original en remoteok
<p>Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activityâmaking critical outbound calls, delivering clear info, and keeping everything on track.</p><hr><p><strong>About the Company: </strong><span>This is a <em>full time role </em>with a partner agency in the self-storage industry, specializing in technology-driven storage solutions. The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options.</span></p><p></p><p><strong>Location:</strong><em> </em>El Salvador - Fully Remote</p><p></p><p><strong>Your Mission: Day to Day Responsibilities</strong></p><ul><li><p>Make high-volume inbound and outbound auction-related calls using approved scripts</p></li><li><p>Clearly explain auction details, deadlines, and next steps</p></li><li><p>Document call outcomes and tenant responses accurately in the system</p></li><li><p>Complete multiple call attempts and follow required follow-ups</p></li><li><p>Handle sensitive or escalated conversations with empathy and professionalism</p></li><li><p>Stay compliant with timelines, legal requirements, and internal policies</p></li><li><p>Flag trends, issues, or concerns to team leads</p></li><li><p>Jump in on additional outbound call projects as business needs s…
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