Technical Account Manager
DEUNA · vía remoteok · Semi-senior
🇦🇷 Sí, aplica para Argentina
La ubicación es Ciudad de México y no se declara restricción geográfica que excluya a Argentina. DEUNA opera en LatAm y busca experiencia con merchants de la región.
✦ Resumen en castellano
DEUNA busca un Technical Account Manager para ser el contacto técnico principal de sus clientes (merchants) después del go-live. El rol incluye monitorear la salud técnica de las cuentas, gestionar incidentes, responder preguntas técnicas y coordinar mejoras continuas con equipos internos. Piden 3+ años en TAM o roles similares, conocimiento profundo de ecosistemas de pagos online, fluidez en español e inglés, y experiencia con merchants de LatAm. La ubicación es Ciudad de México; no se especifica salario ni restricción geográfica explícita.
Aviso original en remoteok
About DEUNA 𧡠DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNAâthe fastest-growing Commerce OS in Latin AmericaâATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution. With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexicoâs digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! ð Visit https://www.deuna.com/ to learn more about us! About the Role As a Technical Account Manager (TAM), you will be the primary technical point of contact for our merchants after their initial go-live. You will help monitor merchant technical health, support incident management, answer ongoing technical questions, and guide merchants through future technical evolutions. For DEUNAâs premium and key accounts, the TAM plays a critical role in making sure merchants feel technically protected, proactively monitored, an…
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